Frequently asked questions
Short, direct answers about Rando. Can't find yours? Write to us: info@rando.ge
Trust
What guarantee do I have that I will get results and customers?
No honest agency can promise a specific number of calls or sales, and Rando does not either. What Rando promises: a professional website, well set up ads and, from the Growth package, a monthly report showing how many people saw you and contacted you. Based on those results the Rando team keeps improving your site and campaigns together with you.
Prices and packages
What is included in the monthly price? Is it just a website?
A Rando monthly plan is more than a website. Every plan (Start 100 GEL, Growth 180 GEL, Premium 290 GEL, Domination 590 GEL a month) includes building the site, a mobile version, hosting, SSL, technical support and free repairs. Depending on the plan you also get changes (1, 10 or unlimited a month), SEO articles, GA4 and Meta Pixel, a Google Business profile, business email, an AI chatbot and card payments. Full list: rando.ge/en/pricing.
Payment
Why do I have an outstanding balance? When is my payment day?
At Rando, from the third month you pay every month on a fixed day set in your agreement. If a payment is late, Rando contacts you with a reminder. If you think you already paid, send the receipt to info@rando.ge and we will check it.
Support and changes
What happens if something on the site stops working?
If something on your Rando website stops working, write or call us and we fix it. Repairs are free in every plan. Response time depends on the plan: 48 hours on Start, 24 hours on Growth, the same day on Premium and Domination.
SEO
How long does SEO take to show results?
SEO is long term work. Google needs several months to pick up a new site and raise its rankings, depending on your field and competition. If you need results fast, Rando recommends running Google Ads alongside SEO.
Hosting and domain
Do I need to buy a domain and hosting separately?
Hosting and SSL are included in every package. The domain is paid separately, from 38 GEL, the lowest price on the market. The site is hosted on our server and we take care of the technical side.
Let's build your website together
Write to us and we reply within 1 business day. info@rando.ge · +995 550 50 61 03